Top to Bottom Home Improvements

Who We Are

Top To Bottom Home Improvements is a family-run home improvement company based in the Northeast of England. We are the data controller for any personal information you share with us.

What We Collect

When you contact us for a quote we collect your name, phone number, email address (if provided), and details of the work you're enquiring about. We don't collect anything you don't actively give us.

How We Use It

We use your details only to respond to your enquiry, arrange a quote visit, and follow up on completed work. We don't share your data with third parties for marketing, and we never sell it.

How Long We Keep It

We keep enquiry data for up to 24 months. Customer records relating to completed work are kept for 7 years to meet legal and warranty obligations.

Your Rights

Under UK GDPR you have the right to access the personal data we hold about you, correct it, or ask us to delete it. To exercise any of these rights, contact us at info@toptobottomhomeimprovements.co.uk.

Cookies

Our website uses only essential cookies required for the site to function. We do not use tracking or advertising cookies.

Contact

Questions about this policy? Call 0191 5412797 or email info@toptobottomhomeimprovements.co.uk.